SAP WalkMe: Driving Instant User Onboarding and ROI
The Issue: The Gap in Digital Use
Businesses spend substantial amounts in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), planning for a smooth rollout. But, difficulty, frequent updates, and lack of intuitive guidance often result in a "Digital Adoption Gap":
- User Confusion: Users have trouble to operate new SAP screens or complete multi-step transactions, leading to frustration and increased use on technical support.
- Workarounds: Users ignore standard SAP processes, which results in inaccurate entries, compliance risks, and productivity loss.
- Training Gaps: Classroom-based learning is ineffective over time, leaving staff unsupported when they need help most.
- Underutilised Investment: The potential of the SAP system is not realised, as most users access only a small part of its features.
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The Solution: Contextual Help with SAP WalkMe
The WalkMe DAP, fully integrated into the SAP environment, bridges the Digital Adoption Gap. It integrates with your SAP systems to deliver real-time assistance exactly when needed.
By implementing WalkMe with SAP, your clients can ensure every team member, regardless of technical skill, can work confidently from the outset.